How REMVAER Solved New-Hire Training and Onboarding with Brusnika.LMS

About the company

• Industry: sale of cable, wire, and electrical engineering products.
• Team size: around 30–35 sales managers.
• Geography: Moscow and the Moscow region.
• Business features: a new business line, a young company.
• Website: https://remcable.ru/

Challenge

• Goal: train new staff with no prior experience selling cable and electrical products.
• What blocked a solution earlier: mass hiring made it impossible to gather one group for training — recruitment was continuous, with new people starting every day. There was no way to assign a mentor to each new hire. What was needed was a program where newcomers could train on their own.
• Consequences: onboarding new hires took a long time, since there was only one adaptation and training specialist, torn between yesterday's new hire and today's.

Goal: reduce new-hire onboarding time, structure the training, and build a single knowledge base for products and programs. On top of that, new employees needed to be tested after training to see how ready they were to work independently in the software and with clients.

Solution

They chose Brusnika.LMS because the entire sales department already worked in the Bitrix24 CRM. They wanted a single shared space accessible to everyone, without extra logins and passwords.

How they used the LMS: building courses, running tests, and putting together a knowledge base — these are the features used most often.

What they liked about the rollout and day-to-day use: employees figured it out quickly, and there was no need to convince anyone why they were switching to another program — everything fit logically into their daily work, and there was no need to migrate data or contacts, since they were already working in that CRM. On top of that, managers can assign training and/or testing as a task, track an employee's progress, ask in chat what's not working, and request feedback.

Result

Hard to put an exact number on it, but induction training for new hires dropped, thanks to the LMS, from 2 weeks to 1 week.

Test results are visible right in the system, and time spent reviewing assignments dropped by 50%.

All employees can now go through training and testing at the same time, information in the knowledge base can be kept up to date, and everyone gets accurate information. This showed up directly in employee engagement with the training process.

Testimonial

"Brusnika.LMS is exactly the tool every company should have if its employees work in Bitrix24. It lets you quickly roll out corporate training and testing. I recommend it to anyone who wants to systematize onboarding and training."

— Svetlana Isakova, Business Trainer, REMVAER